Privacy Policy

Effective Date: January 1, 2025

Directing Mastery Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, directingmasteryacademy.com (the "Site"), and when you use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy. This policy is crafted to comply with California privacy regulations and respects the privacy of all users, regardless of location.

1. Information Collection

1.1. Personal Information We Collect

We collect the following types of personal information:

  • Contact Information: This includes your name, email address, phone number, and mailing address. We collect this information when you register for courses, subscribe to our newsletter, or contact us through the Site.
  • Account Information: If you create an account, we collect your username, password, and other profile information you choose to provide.
  • Payment Information: When you purchase courses or other services, we collect payment information, such as credit card details or other financial information. This information is processed securely through our payment gateway provider.
  • Demographic Information: We may collect demographic information, such as your age, gender, and location, to better understand our audience and improve our services.
  • Educational Information: We collect information about your educational background and professional experience to assess your suitability for certain courses and programs.
  • Usage Data: We automatically collect certain information about your use of the Site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
  • Communications: We retain records of your communications with us, including emails, chat logs, and phone calls.

1.2. How We Collect Information

We collect information in the following ways:

  • Directly from You: We collect information directly from you when you provide it to us, such as when you register for an account, purchase a course, or contact us.
  • Automatically: We automatically collect certain information about your use of the Site through cookies, web beacons, and other tracking technologies.
  • From Third Parties: We may collect information from third-party sources, such as social media platforms and marketing partners.

2. Use of Information

2.1. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To Provide and Improve Our Services: We use your information to provide you with access to our courses, programs, and other services, and to improve the quality and functionality of the Site.
  • To Communicate with You: We use your information to communicate with you about your account, purchases, and other important information, as well as to send you marketing communications about our products and services.
  • To Personalize Your Experience: We use your information to personalize your experience on the Site, such as by recommending courses and content that may be of interest to you.
  • To Process Payments: We use your payment information to process your purchases and prevent fraud.
  • To Conduct Research and Analysis: We use your information to conduct research and analysis to better understand our audience and improve our services.
  • To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

2.2. Legal Basis for Processing

Our legal basis for processing your personal information depends on the purpose for which we use it. In general, we process your information on one or more of the following grounds:

  • Your Consent: We may process your information based on your consent, such as when you sign up for our newsletter.
  • Performance of a Contract: We may process your information to perform a contract with you, such as when you purchase a course.
  • Legitimate Interests: We may process your information for our legitimate interests, such as to improve our services or to prevent fraud, provided that your rights and interests are not overridden.
  • Compliance with Legal Obligations: We may process your information to comply with legal obligations.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your payment information and other sensitive data during transmission.
  • Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
  • Access Controls: We limit access to your personal information to authorized personnel who need it to perform their jobs.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically, we retain:

  • Account Information: As long as your account is active.
  • Payment Information: For as long as required for tax and accounting purposes (typically 7 years).
  • Usage Data: For up to 2 years to analyze trends and improve our services.
  • Communications: For as long as necessary to resolve your inquiries or complaints.

5. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to our processing of your personal information in certain circumstances.
  • Restriction: You have the right to restrict our processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may require you to verify your identity before processing your request.

6. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the new terms.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Directing Mastery Academy
Attn: Privacy Officer
6363 Sunset Blvd, Hollywood, CA 90028
Phone: (323) 460-7777
Email: [email protected]